Sales Policy for GoSora

Welcome to GoSora! Our Sales Policy outlines the terms and conditions governing your purchase and experience with us. By placing an order on our website, you agree to comply with the following terms.

1. Pricing and Availability

  • Accurate Pricing: We strive to ensure all product prices are accurate at the time of purchase. However, we reserve the right to correct any pricing errors before shipping your order.
  • Product Availability: All items are subject to availability. If a product is out of stock or unavailable after your order is placed, we will notify you promptly and offer an alternative solution or a full refund.

2. Order Placement and Confirmation

  • Order Confirmation: Once your order is placed, you will receive an email confirmation with the order details. This does not guarantee acceptance of your order but is an acknowledgment of receipt.
  • Acceptance and Cancellation: We reserve the right to accept or cancel any order. If your order is canceled, we will inform you via email and provide a full refund.

3. Payment Terms

  • Payment Methods: We accept major credit cards, debit cards, and other payment options as indicated at checkout.
  • Payment Processing: Orders are processed only after payment has been successfully received. All transactions are securely processed to protect your payment information.

4. Shipping and Delivery

  • Shipping Costs and Times: Shipping fees and estimated delivery times vary based on your location and chosen shipping method. All shipping costs are displayed during the checkout process.
  • Order Tracking: Once your order is shipped, you will receive a tracking number to monitor the delivery status.
  • Delivery Issues: If there are any issues with delivery, such as delays or lost packages, please contact our customer support for assistance.

5. Product Descriptions and Images

We aim to provide accurate product descriptions and images. However, slight variations in color, design, or packaging may occur. These differences do not constitute grounds for a return unless the product is significantly different from what was described.

6. Returns and Refunds

Please refer to our Refund and Returns Policy for information on how to return or exchange an item.

7. Warranty and Product Quality

  • Product Quality: We ensure all our products meet high standards of quality. If you encounter any issues with your purchase, please reach out to our support team.
  • Warranties: Some products may come with a manufacturer’s warranty. Please review the specific product details for any applicable warranty information.

8. Customer Support

For any questions or concerns regarding your order, payment, or shipping, please contact our customer support team:

  • Phone: (931) 935-8054
  • Address: 7571 Eastland Rd Sparta, Tennessee(TN), 38583
  • Email: [email protected]

Thank you for choosing GoSora! We look forward to serving you with the best American football gear and accessories.